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Connectly, now backed by Alibaba, taps AI to personalize text messages to customers
Stefanos Loukakos, formerly a director at Metasbusiness-focused Messengerdivision and, briefly, the tech giants blockchain org, noticed several years ago that online retailers were struggling to connect with potential shoppers. The problem, in his opinion, was that their marketing campaigns werent tailored enough. Merchants were sending generic social media, text, and email blasts that failed to [] 2024 TechCrunch. All rights reserved. For personal use only.